Shipping

For the United States:
- We offer FREE shipping 3-10 business days on ALL orders (Qxpress-USPS)
- We also offer a DHL Express 2-4 days ($19.95)

For Europe and the rest of the world:
We offer FREE shipping 15-20 business days (with the national carrier of each country)
We also offer a Fedex Express shipping 2-4 business days ($19.95)

As soon as your order is placed, you receive an order confirmation by email and
1-2 business days after (processing time for shipping is 1-2 business days) you receive a second email with your tracking number.

At each stage of transit you will receive by mail a status of tracking of your order, until the delivery. 

The shipping time is up to multiple factors, like the destination country, custom, weather, pandemic and so on, which is really hard to control.

You can also track the status of your shipment at any time by inserting your tracking number by clicking on the link below: 
https://www.ingeniousbay.com/pages/track-orders

Business hours:
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM